A PERSONALIZED EXPERIENCE

Striving to provide guests with a personalized experience in our wonderful community is at the forefront for many Granville lodging proprietors. They offer many unique features, special touches, and add-on packages to enhance your stay.

Lazy River at Granville is a great example of where a guest can personalize their stay as an individual or family. It is so much more than just a campground. This unique adventure playground situated along a creek encourages campers to design their stay with many family-friendly daily adventures.

Guests may even choose to camp during one of the unique “Themed Week/Weekend” stays. The Adventures Challenge Rope Course and Climbing Wall, one of the special activities available, is a two-story structure that includes 19 elements. Participants attack the course and challenge themselves both physically and mentally. For the less adventurous, hiking trails offer a quiet walk through nature. The goal, says campground owners, “We want families to come here to do activities together and come away with a great family experience.”

The Welsh Hills Inn has several customer touchpoints at which the hosts gather information to ensure guests have the experience they desire. The state-of-the-art website is mobile-friendly and developed with the customer’s interests, community, and Central Ohio in mind. When booking a reservation, there are several opportunities to personalize a getaway.

This can be done online or during a private phone conversation. An individualized profile is created for each guest and is modified as needed for return visits. It includes things like allergies; food likes and dislikes, special dates such as birthdays and anniversaries, and much more. In addition, the Inn offers over forty specially designed packages and unique amenities to enhance their guest’s stay. For example, guests may choose the Inn’s “Live Like a Local Basket” and 90-minute Hot Stone Massage to pamper themselves. Or they might decide upon a personalized yoga session and the Celebration Package, which includes a four-course candlelight dinner for two. Suppose they happen to be looking for more of a sporting adventure. In that case, guests may select a weekend of clay pigeon shooting, target practice, trail hiking, and fishing.

Upon arrival, hosts take extra care to individually welcome each guest. They provide a private tour of the facilities, answer questions, and gather additional information that may help them provide guests with that extra special touch during their stay. “Our goal is to ensure guests have an unforgettable experience and leave excited to plan their return visit to Granville’s Welsh Hills.”